Fitness Classes and Online Sessions

Before you join a session you will be required to complete a PAR-Q Health questionnaire. The completion of such confirms that you are physically capable of active participation in an exercise class, and it would not be detrimental to your health & safety in anyway. DF-NS cannot be held liable in any way for undeclared or unknown medical conditions or injuries.

You are responsible for your own health, safety & wellbeing. Exercise carries its own risk and you should exercise according to your own abilities & limitations. If in doubt you should seek advise from your GP or medical practitioner before commencing any fitness regime. DF-NS are not qualified to give any medical advice and cannot be held liable for any advice given in good faith.

It is your responsibility to update us with any changes to your health or medical conditions. If you feel unwell or show any signs of injury during our classes you must stop immediately and inform the class instructor.

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Class Bookings

You can book your classes through our online booking system at www.DF-NS.co.uk, email, private message or at your previous class.

Any block bookings are only valid for the duration specified and any unused classes do not carry over.

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Online Classes

All participants in online classes must pre book their class and pay either through our online booking system or bank transfer.

You must log in to the session 5 minutes prior to the start time.

You must not share the link/log in details for any online class.

You must ensure your environment is suitable and safe for exercise participation and remove any potential hazards.

DF-NS will not be liable for any damages or breakages to your personal property whilst participating in any of our classes. 

If you leave the session early for reasons beyond our control such as poor internet connection, technical issues, external distractions you will not be eligible for a refund.  

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Cancellations

You must give us 24hrs notice to cancel online classes to receive a full refund or transfer your class. Any class cancelled after the 24hr notice period will still be charged in full.

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Complaints procedure.

We hope you never feel the need to complain and will always strive to provide you with a professional service. However if you wish to complain or feedback a problem or issue please contact Natalie Stevens at Natalie@DF-NS.co.uk.

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Liability

We do not accept liability for any loss or damage to your property either online or at live classes/events unless it arises due to our negligence or failure to take reasonable care.

We do not accept any liability for death or injury to any member, child or guest either online or at live classes/events unless it is due to any negligence or failure in duty of care on our part.

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Data Protection

DF-NS operates in a way which fully complies with all provisions of the GDPR regulation.

DF-NS are responsible for the security of all personal data we hold about you.

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Photography & Videos

You are not permitted to take photos or record any online session unless specifically requested by your instructor. 

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Transferability

Your agreement is between DF-NS and yourself. You are not permitted to sell or transfer any purchased services to any other party without first obtaining permission from DF-NS.

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Timetable changes

From time to time we may need to postpone, alter or cancel classes or events with immediate effect or limited notice. In this instance any pre paid classes will be refunded or can be transferred to an alternative class/event.

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Refunds

All refunds will be processed within 7 working days inline with our online payment facility.

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DF-NS excludes all liability for death, injury or damage caused by the client carrying out exercises incorrectly, contrary to the instructions, advice or without the supervision of the instructor. You agree to fully release DF-NS (As well as any of its owners, employees or independent contractors) from any and all liability, claims and / or litigation actions that buyer may have for injuries, disability, or death or other damages of any kind including but not limited to punitive damages arising out of participation in DF-NS activities including but not limited to the personal training programs and the physical activities even if caused by the negligence, international acts or omissions and / or any other type of fault of its owners, employees or other authorised agents including independent contractors. For the avoidance of doubt, DF-NS does not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from negligence or wilful default by DF-NS (As well as any of its owners, employees or independent contractors). DF-NS will do it’s best to correct errors and omissions as quickly as practicable after being notified of them but does not accept for any errors and omissions and reserve the right to change information, specifications and descriptions of listed packages and services.

If any court or competent authority finds that any provision contained in these Terms (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision shall, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these Terms shall not be affected

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, the law of England and Wales.

A person who is not a party to these Terms shall not have any rights under or in connection with them.

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